Tips on Preparing for Audit

November 2013 Edition

1. Every employee is expected to understand Quality Policy (at a minimum in their own words). And Quality Objectives and how they relate to them in their work.

2. Ensure that employees can demonstrate how they fit into the organization in which they work? Ensure that employees know and can explain how they have been trained or qualified to perform their job tasks?

3. Ensure all personnel are trained on the appropriate processes for that job function. Many processes are defined in procedures or work instructions. However, employees should also know other job related process that may not be called out in a documented procedure (i.e. how receive work, how to manage etc.).

“Follow Your Procedures!” “Say What You Do, Do What You Say!”

4. Make sure all forms are controlled and all forms/records of work activities are properly completed. Make sure all blanks are filled in, with proper signatures and dated, and can be retrieved quickly if an employee needs to use them or show them to an auditor.

5. Ensure that Non-conformances and Corrective and Preventive Action processes are being performed and records are current. For more details refer to the Quality Manual.

6. Document and Record Control typically have the most findings. Verify that you are working to current revision level of documents.

• - Check to make sure your Document and Record List are accurate.
• - Make sure you have access to appropriate documentation and records.
• - Verify documents have been properly reviewed, approved, and followed.
• - Make sure no obsolete documents are in use.

7. To ensure a successful audit, here are some Audit Do’s and Don’ts:

Do’s:

• - Make a positive first impression
• - Remain courteous, prompt and professional
• - Clean up your work area
• - Eliminate or minimize distractions (phones, pagers, etc)
• - Know where to find documents and records you need for your job
• - Be brief in response
• - Keep your management and supervisors involved
• - Listen attentively to questions; When in doubt, ask for clarification of the question. Still in doubt? Say: “I don’t know. Let me find out or contact someone who knows.”

 Don’ts:

• - Argue
• - Ramble
• - Criticize
• - Use acronyms
• - Allow distractions to the audit
• - Keep obsolete documents and records
• - Take short cuts with procedures

NOTICES:

2nd Internal Audit coming up in November 25-29, 2013 in all our offices. See Audit plan.

Conduct housekeeping on your department for compliance to documentation, records management to avoid non-conformance.

MANAGEMENT REVIEW MEETING – 5th December, 2013.

For more information, suggestion &contribution contact:

Ayemere Ogudo,

QA/QC Dept.,

aogudo@makon-group.com

Ext 4004, 08037460952.

or

`Dayo Adeleke

oadeleke@makon-group.com

11/25/2014 03:16:00 PM